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Swift County BR&E
Business Retention and Expansion Strategies Program
I. This program is sponsored locally by the following organizations: Swift County RDA, Minnesota Department of Employment and Economic Development, and the University of Minnesota Extent ion.
II. Technical and research assistance for this program is provided by the University of Minnesota Extension Service.
III. Business, government, and educational leaders have agreed to help us work with our local businesses on this program.
IV. The survey is a cooperative effort involving past and present Swift County RDA board members and staff.
V. The objectives of the program are: 1) To demonstrate support for local businesses, 2) To help solve immediate business concerns, 3) To increase local businesses' ability to compete.
VI. Confidentiality- Your individual answers to this survey are confidential and will not be released. Your response will be summarized with those of others to produce an overall result in percentages on averages. If we find an issue in your survey response in which a certain individual or individuals may be able to respond to your concern in a beneficial way, you will be asked at the end of the survey whether you authorize us to release your survey information to them.
VII. The "Skip It Rule" - If there is a question that you feel might be best to skip, please do so. There is no need to explain your reasons.
VIII. Copy of Final Report - Copies of the summary will be provided to all businesses that participate in this survey.

Please provide the following
First Name
Last Name
Title
Company
Address
City
State / Province
Postal Code
Phone
Website
Email
Date of Visit
Volunteer Visitors Present
Other Key Officials Present

Section 1 - General Information

1.
What is the name of the community or township that this survey is being conducted in?

2.
Is all the information on the cover sheet complete and correct?
Yes
No - (if 'No', make necessary corrections)

3.
Did your business begin its operation in this community?
Yes
No

4.
If "Yes", then in what year did your business begin its operation in this community?

5.
If "No", then from where did your business move from? (Community, State, Year)

6.
Is your business locally owned?
Yes
No

7.
If "No", where is your corporate headquarters located? Please identify city, state, and country.

8.
Does your business have multiple locations?
Yes
No

9.
If "Yes", where are they located?

10.
Which of the following industry categories best describes your business? (choose one answer)
Agriculture Production
Mining
Construction
Manufacturing
Transportation and Public Utilities
Wholesale trade
Finance, Insurance, and Real Estate
Retail trade
Lodging
Tourism/recreational services (i.e. golf, boating, bicycle rental, theatre, etc.)
Other Services
Food & beverage
Education
Mail order / Internet Sales
Government (not including education)
Other:

Section 2 - Your Product and/or Service

11.
What is the name of your first major product or service?

12.
What is the name of your second major product or service?

13.
What is the name of your third major product or service?

14.
What is the name of your fourth major product or service?

15.
What percentage of your total sales comes from your first major product or service?
1% to 24%
25% to 49%
50% to 74%
75% to 100%

16.
What percentage of your total sales comes from your second major product or service?
1% to 24%
25% to 49%
50% to 74%
75% to 100%

17.
What percentage of your total sales comes from your third major product or service?
1% to 24%
25% to 49%
50% to 74%
75% to 100%

18.
What percentage of your total sales comes from your fourth major product or service?
1% to 24%
25% to 49%
50% to 74%
75% to 100%

19.
Are sales of your first major product or service increasing, stable, or decreasing?
Increasing
Stable
Decreasing

20.
Are sales of your second major product or service increasing, stable, or decreasing?
Increasing
Stable
Decreasing

21.
Are sales of your third major product or service increasing, stable, or decreasing?
Increasing
Stable
Decreasing

22.
Are sales of your fourth major product or service increasing, stable, or decreasing?
Increasing
Stable
Decreasing

23.
What is special or unique about your major products or services? (please provide a detailed answer)

24.
Who are your key competitors and where are they located? (List UP TO THREE)

25.
What are one or two reasons that customers might choose your competitors over you?
(Provide up to three responses.)

Section 3 - Labor Force
Employee counts
26.
Currently - How many full time workers (including yourself) are employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

27.
Currently, How many part-time workers are employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

28.
Currently, How many seasonal workers are employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

29.
Currently, How many 'Temp agency employees' are employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

30.
Three Years ago, how many Full-time workers (including yourself) were employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

31.
Three Years ago, how many part-time workers were employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

32.
Three Years ago, how many seasonal workers were employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

33.
Three Years ago, how many 'temp agency employees' were employed by you at this location?
0
1 to 5
6 to 10
11 to 15
16 to 20
21 to 25
26 to 50
51 or more

34.
If the number of employees changed from three years ago, please identify up to 3 reasons for the employment change. (Select UP TO THREE reasons)
(Select three.)
Technological changes
Changes in Management
Growth or lack of demand
Changes in profits
Business did not exist 3 years ago
Improved or decreased efficiency
Government regulation
Increased competition
Renovation or expansion
New products or services
Entered new markets
Change in subcontracting
Corporate decision or policies
Other:

35.
If you reported any employees as seasonal in the previous question, when is your busy season? (Circle UP TO TWO seasons)
(Select two.)
Spring
Summer
Fall
Winter
Varies
Not Applicable

36.
What do you expect to happen in the next three years to the number of employees in the following category: Unskilled labor
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

37.
What do you expect to happen in the next three years to the number of employees in the following category: Precision production / specialty skills
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

38.
What do you expect to happen in the next three years to the number of employees in the following category: Clerical / secretarial
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

39.
What do you expect to happen in the next three years to the number of employees in the following category: Sales
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

40.
What do you expect to happen in the next three years to the number of employees in the following category: Engineers
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

41.
What do you expect to happen in the next three years to the number of employees in the following category: Professional / management
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

42.
What do you expect to happen in the next three years to the number of employees in the following category: Information technology
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

43.
What do you expect to happen in the next three years to the number of employees in the following category: Temporary / contract employees
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

44.
What do you expect to happen in the next three years to the number of employees in the following category: Youth Employees
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable

45.
What do you expect to happen in the next three years to the number of employees in the following category: Other employees
Increase Substantially
Increase
Stay the same
Decrease
Decrease Substantially
Not Applicable
ion 3b - Wages
 
Less than $5.00 per hour
$5.00 to $10.00 per hour
$10.01 to $15.00 per hour
$15.01 to $20.00 per hour
More than $20.01 per hour
Not Applicable
46.
What is the average hourly starting wage paid to employees in the following category: Unskilled labor (ex: waiters, janitorial, hotel maids, unskilled manufacturing labor, etc)
47.
What is the average hourly starting wage paid to employees in the following category:Precision production/specialty skills
48.
What is the average hourly starting wage paid to employees in the following category: Clerical / Secretarial
49.
What is the average hourly starting wage paid to employees in the following category: Sales
50.
What is the average hourly starting wage paid to employees in the following category: Engineers
51.
What is the average hourly starting wage paid to employees in the following category: Professional/Management
52.
What is the average hourly starting wage paid to employees in the following category: Information Technology
53.
What is the average hourly starting wage paid to employees in the following category: Temporary/contract employees
54.
What is the average hourly starting wage paid to employees in the following category: Youth employees
55.
What is the average hourly starting wage paid to employees in the following category: Other
Does your company have problems recruiting employees in the following categories? (ONE answer per line)
56.
Does your company have problems recruiting employees in the following category: Unskilled Labor
Yes
No
Unsure
Not Applicable

57.
Does your company have problems recruiting employees in the following category: Precision production/specialty skills
Yes
No
Unsure
Not Applicable

58.
Does your company have problems recruiting employees in the following category: Clerical / Secretarial
Yes
No
Unsure
Not Applicable

59.
Does your company have problems recruiting employees in the following category: Sales
Yes
No
Unsure
Not Applicable

60.
Does your company have problems recruiting employees in the following category: Engineers
Yes
No
Unsure
Not Applicable

61.
Does your company have problems recruiting employees in the following category: Professional / management
Yes
No
Unsure
Not Applicable

62.
Does your company have problems recruiting employees in the following category: Information Technology
Yes
No
Unsure
Not Applicable

63.
Does your company have problems recruiting employees in the following category: Temporary/contract employees
Yes
No
Unsure
Not Applicable

64.
Does your company have problems recruiting employees in the following category: Youth employees
Yes
No
Unsure
Not Applicable

65.
Does your company have problems recruiting employees in the following category: Other
Yes
No
Unsure
Not Applicable

66.
If you answered "yes" for any category in the previous section, identify up to 3 of the most important reasons for your recruiting problem. (Select UP TO THREE.)
(Select three.)
Poor work attitudes
Inadequate labor skills
High cost of training employees
High wage rate for labor
Competition for employees
Workers will not migrate into the area
Workers cannot pass screening (drug, criminal, etc)
Lack of child care facilities
Other:

67.
What resources are you currently using to locate new employees? (Select ALL that apply)
(Select all that apply.)
Ad in metro / state-wide papers
Ad in local community papers
Placement office of four-year, community and / or technical colleges
Private search businesses
Referrals from existing employees
Professional associations
Minnesota Workforce Center
Temporary agency / staffing service business
Hire our own apprentices
Promote from within
Hire people who were initially temporary employees
Job Fair
Internet / world wide web
Union
Sign in the window
Walk-in
Word of mouth
Other
Which of the following benefits are available to your full-time employees?
 
Yes
No
68.
Do you offer full-time employees: Health Insurance
69.
Do you offer full-time employees: Life Insurance
70.
Do you offer full-time employees: Disability Insurance
71.
Do you offer full-time employees: Paid vacation time
72.
Do you offer full-time employees: Paid holidays
73.
Do you offer full-time employees: Paid sick leave
74.
Do you offer full-time employees: Bonus
75.
Do you offer full-time employees: Profit sharing
76.
Do you offer full-time employees: Stock options of company
77.
Do you offer full-time employees: Tuition reimbursement
78.
Do you offer full-time employees: Non-credit training / Professional development
79.
Do you offer full-time employees: Retirement / 401 K contribution
80.
Do you offer full-time employees: Uniforms / uniform allowance
81.
Do you offer full-time employees: Child care / dependent benefits
82.
Do you offer full-time employees: Employee discounts on merchandise
83.
Do you offer full-time employees: Company car
84.
Do you offer full-time employees: Other?
Please estimate the commute time for your employees
 
0% to 20%
21% to 40%
41% to 60%
61% to 80%
81% to 100%
85.
Approximately what percentage of your employees live within a 15 minute drive to work - one way?
86.
Approximately what percentage of your employees live within a 16 to 30 minute drive to work - one way?
87.
Approximately what percentage of your employees live within a 31 to 60 minute drive to work - one way?
88.
Approximately what percentage of your employees live within a 61+ minute drive to work - one way?
Please rate your employees with respect to the following:
 
Excellent
Above Average
Average
Below Average
Poor
89.
Overall, how do you rate your employees with respect to their attitude toward work?
90.
Overall, how do you rate your employees with respect to their productivity?

Section 3g - Training
Employees and owners often need additional training for their current job. From the list below select the number of people needing training (if any). ..Part k1 - Training - General Skills
91.
How many of your employees need training in the following category: English as a Second Language
None
1 to 5
6 to 10
11 to 15
16 or more

92.
How many of your employees need training in the following category: Diversity training
None
1 to 5
6 to 10
11 to 15
16 or more

93.
How many of your employees need training in the following category: Customer service
None
1 to 5
6 to 10
11 to 15
16 or more

94.
How many of your employees need training in the following category: Basic accounting
None
1 to 5
6 to 10
11 to 15
16 or more

95.
How many of your employees need training in the following category: Financial management
None
1 to 5
6 to 10
11 to 15
16 or more

96.
How many of your employees need training in the following category: Record keeping
None
1 to 5
6 to 10
11 to 15
16 or more

97.
How many of your employees need training in the following category: Inventory control
None
1 to 5
6 to 10
11 to 15
16 or more

98.
How many of your employees need training in the following category: Strategic Planning
None
1 to 5
6 to 10
11 to 15
16 or more

99.
How many of your employees need training in the following category: Employee management
None
1 to 5
6 to 10
11 to 15
16 or more

100.
How many of your employees need training in the following category: Sales
None
1 to 5
6 to 10
11 to 15
16 or more

101.
How many of your employees need training in the following category: Marketing
None
1 to 5
6 to 10
11 to 15
16 or more

102.
How many of your employees need training in the following category: Selling on the internet
None
1 to 5
6 to 10
11 to 15
16 or more

103.
How many of your employees need training in the following category: Microsoft Word
None
1 to 5
6 to 10
11 to 15
16 or more

104.
How many of your employees need training in the following category: Spreadsheets
None
1 to 5
6 to 10
11 to 15
16 or more

105.
How many of your employees need training in the following category: Computer-aided design (CAD) / Computer-aided manufacturing (CAM)
None
1 to 5
6 to 10
11 to 15
16 or more

106.
How many of your employees need training in the following category: Graphic design and layout
None
1 to 5
6 to 10
11 to 15
16 or more

107.
How many of your employees need training in the following category: Database management
None
1 to 5
6 to 10
11 to 15
16 or more

108.
How many of your employees need training in the following category: Website design and maintenance
None
1 to 5
6 to 10
11 to 15
16 or more

109.
How many of your employees need training in the following category: Computer system installation and maintenance
None
1 to 5
6 to 10
11 to 15
16 or more

110.
How many of your employees need training in the following category: Computer programming
None
1 to 5
6 to 10
11 to 15
16 or more

111.
How many of your employees need training in the following category: Blueprint Reading
None
1 to 5
6 to 10
11 to 15
16 or more

112.
How many of your employees need training in the following category: Specialized Equipment (Specify)
None
1 to 5
6 to 10
11 to 15
16 or more

113.
How many of your employees need training in the following category: Other (Specify)
None
1 to 5
6 to 10
11 to 15
16 or more

114.
Please describe any other additional training that your employees need that was not mentioned within the topics above.

115.
How do you currently train your employees? (Select ALL that apply.)
(Select all that apply.)
Self-taught (manuals, videos, training materials)
In-house training (one-on-one by supervisor or co-worker, training department classes, etc.)
Send employees to workshops
Contract with private vendors for on-site training
Contract with public vendors (technical colleges, etc.) for on-site training
On-the-job training (a government supported program)
Apprenticeships
Distance learning (correspondence, the Internet, TV)
Do not provide any employee training
Other:

Section 4 - Customers

116.
What percentage of your gross sales come from local customers (within 25 miles)?
0% to 20%
21% to 40%
41% to 60%
61% to 80%
80% to 100%

117.
What percentage of your gross sales come from regional customers (26 to 100 miles)?
0% to 20%
21% to 40%
41% to 60%
61% to 80%
80% to 100%

118.
What percentage of your gross sales come from customers outside the region but in the U.S.?
0% to 20%
21% to 40%
41% to 60%
61% to 80%
80% to 100%

119.
What percentage of your gross sales come from international customers (outside the U.S.)?
0% to 20%
21% to 40%
41% to 60%
61% to 80%
80% to 100%

120.
Is your business currently exporting internationally?
Yes, we export directly from our business
Yes, but we sell our product internationally through another company which exports it (ex: US parent
No

121.
If you answered 'No' to the previous question, what prevents you from exporting your product? (Select ALL that apply.)
(Select all that apply.)
Business is too small
Business designed to serve specific area
Lack of knowledge of foreign countries/markets
Lack of specific export knowledge
Restrictive state and or federal regulations
Language barrier
Concerns about receiving payment
Never considered it before
Tough competition
Costs / risks are too high
Developing plans to start exporting
Other:

122.
If you answered "Yes" to the previous question, Identify problems (if any) that you have exporting your product(s)?
(Select all that apply.)
Transportation of product
Lack of export financing
Restrictive state and or federal regulations
Other:

Section 5 - Changes

123.
Are there any major technological innovations on the horizon in your industry that might affect your company?
Yes
No

124.
If 'Yes' what are these?

125.
Will these new technologies require retraining of your labor?
Yes
No

126.
Do you have any plans to modernize or expand your present building(s) or equipment?
Yes
No

127.
If yes, what is planned, and when will the work begin (year)?

128.
Are you currently considering downsizing?
Yes
No

129.
Are you currently considering selling?
Yes
No

130.
Are you currently considering merging with or acquiring another business?
Yes
No

131.
Are you currently considering moving?
Yes
No

132.
Are you considering closing?
Yes
No

133.
Are you currently considering expanding at your present location?
Yes
No

134.
Are you currently considering expansion at another location?
Yes
No

135.
Are you considering other changes to your business plan?
Yes
No

136.
If 'yes' to question (128.), (129.), (131.) or (132.), why are you considering downsizing, selling, moving or closing? (Select all that apply)
(Select all that apply.)
Changing market conditions
Overcrowded building
No land for expansion
Transportation problems
Crime/vandalism
Low work productivity
Environmental concerns
Rigid code enforcement (including ordinances and building codes)
High local taxes
High state taxes
Lease expiration
Poor telecommunications
Insufficient labor supply
Retiring
Another business opportunity
Business incentives from other jurisdiction(s)
Trying to sell business but unable to sell it
Other:

137.
If moving (yes to question (131.)), or expanding at another location (yes to question (134.)), where are you considering?
In same city as currently located
Another city in this county
Another county in the state
Another state
Outside of the United States
Undecided

138.
Please specify the location(s) to which you are planning to expand or move to.

139.
Do you rent/lease or does this business own this facility?
Rent/lease
Own

140.
If you rent/lease, when does the current rental agreement expire?

141.
Does your company currently own or rent/lease sufficient property to allow for expansion if necessary?
Yes
Maybe
No

142.
If maybe or no, what type of land, buildings, and space needs do you foresee?

143.
Are there any other changes in business plans for the next three years? (Select ALL that apply)
(Select all that apply.)
No Change in Operations
Change in Mix of Goods/Services
Add or Subtract Product Lines
Change Production Technology
Other:

144.
What impact will business changes planned for the next three years have on your number of employees?
No change
Add employees
Reduce employees
Reduce schedule for hourly employees

145.
If jobs will be added, about how many will be added?

146.
If jobs will be lost, about how many will be lost?

147.
If there will be a reduced schedule for hourly employees, about how many hours/week per employee?

148.
How many employees will be on a reduced schedule?

Section 7 - Community Factors
In the community in which your business is located, are the following business factors much more favorable, more favorable, about the same, less favorable, or much less favorable as compared with your direct competitors in other communities?
149.
Compared with your direct competitors from other communities, rate the following business factor in your community: Availability of skilled labor
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

150.
Compared with your direct competitors from other communities, rate the following business factor in your community: Availability of unskilled labor
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

151.
Compared with your direct competitors from other communities, rate the following business factor in your community: Worker stability
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

152.
Compared with your direct competitors from other communities, rate the following business factor in your community: Worker productivity
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

153.
Compared with your direct competitors from other communities, rate the following business factor in your community: Wage rates
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

154.
Compared with your direct competitors from other communities, rate the following business factor in your community: Employee health care costs
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

155.
Compared with your direct competitors from other communities, rate the following business factor in your community: Union profile
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

156.
Compared with your direct competitors from other communities, rate the following business factor in your community: Technical training programs
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

157.
Compared with your direct competitors from other communities, rate the following business factor in your community: Availability of land
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

158.
Compared with your direct competitors from other communities, rate the following business factor in your community: Cost of land
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

159.
Compared with your direct competitors from other communities, rate the following business factor in your community: Availability of buildings
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

160.
Compared with your direct competitors from other communities, rate the following business factor in your community: Cost of buildings
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

161.
Compared with your direct competitors from other communities, rate the following business factor in your community: Proximity to major markets
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

162.
Compared with your direct competitors from other communities, rate the following business factor in your community: Proximity to raw materials
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

163.
Compared with your direct competitors from other communities, rate the following business factor in your community: Proximity to service suppliers
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

164.
Compared with your direct competitors from other communities, rate the following business factor in your community: Highway accessibility
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

165.
Compared with your direct competitors from other communities, rate the following business factor in your community: Railroad service
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

166.
Compared with your direct competitors from other communities, rate the following business factor in your community: Accessibility to major airport
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

167.
Compared with your direct competitors from other communities, rate the following business factor in your community: Local airport
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

168.
Compared with your direct competitors from other communities, rate the following business factor in your community: Electricity cost
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

169.
Compared with your direct competitors from other communities, rate the following business factor in your community: Electricity reliability
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

170.
Compared with your direct competitors from other communities, rate the following business factor in your community: Natural gas cost
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

171.
Compared with your direct competitors from other communities, rate the following business factor in your community: Natural gas reliability
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

172.
Compared with your direct competitors from other communities, rate the following business factor in your community: Unemployment Insurance costs
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

173.
Compared with your direct competitors from other communities, rate the following business factor in your community: Workers Compensation rates
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

174.
Compared with your direct competitors from other communities, rate the following business factor in your community: Local taxes
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

175.
Compared with your direct competitors from other communities, rate the following business factor in your community: State taxes
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

176.
Compared with your direct competitors from other communities, rate the following business factor in your community: Availability of credit
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

177.
Compared with your direct competitors from other communities, rate the following business factor in your community: Cost of credit
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

178.
Compared with your direct competitors from other communities, rate the following business factor in your community: Environmental regulations
Much more favorable
More favorable
About the same
Less favorable
Much less favorable
Not applicable/Don't know

179.
Of the business factors from the previous questions, what is the #1 Strength of your community?
Availability of Skilled Labor
Availability of Unskilled Labor
Worker Stability
Worker Productivity
Wage Rates
Employee Health Care Costs
Union Profile
Technical Training Programs
Availability of Land
Cost of Land
Availability of Buildings
Cost of Buildings
Proximity to Major Markets
Proximity to Raw Materials
Proximity to Service Suppliers
Highway Accessibility
Railroad Service
Accessibility to Major Airport
Local Airport
Electricity Cost
Electricity Reliability
Unemployment Insurance Costs
Workers Compensation Rates
Local Taxes
State Taxes
Availability of Credit
Cost of Credit
Environmental Regulations

180.
Of the business factors from the previous questions, what is the #2 Strength of your community?
Availability of Skilled Labor
Availability of Unskilled Labor
Worker Stability
Worker Productivity
Wage Rates
Employee health Care Costs
Union Profile
Technical Training Programs
Availability of Land
Cost of Land
Availability of Buildings
Cost of Buildings
Proximity to Major Markets
Proximity to Raw Materials
Proximity to Service Suppliers
Highway Accessibility
Railroad Service
Accessibility to Major Airport
Loc la Airport
Electricity Cost
Natural Gas Cost
Natural Gas Reliability
Unemployment Insurance Costs
Workers Compensation Rates
Local Taxes
State Taxes
Availability of Credit
Cost of Credit
Environmental Regulations

181.
Of the business factors from the previous questions, what is the #3 Strength of your community?
Availability of Skilled Labor
Availability of Unskilled Labor
Worker Stability
Worker Productivity
Wage Rates
Employee Health Care Costs
Union Profile
Technical Training Programs
Availability of Land
Cost of Land
Availability of Buildings
Cost of Buildings
Proximity to Major Markets
Proximity to Raw Materials
Proximity to Service Suppliers
Highway Accessibility
Railroad Service
Accessibility to major Airport
Local Airport
Electricity Cost
Electricity Reliability
Natural Gas Cost
Natural Gas Reliability
Unemployment Insurance Costs
Workers Compensation Rates
Local Taxes
State Taxes
Availability of Credit
Cost of Credit
Environmental Regulations

182.
Of the business factors from the previous questions, what is the #1 Weakness of your community?
Availability of Skilled Labor
Availability of Unskilled Labor
Worker Stability
Worker Productivity
Wage Rates
Employee Health Care Costs
Union Profile
Technical Training Programs
Availability of Land
Cost of Land
Availability of Buildings
Cost of Buildings
Proximity to Major Markets
Proximity to Raw Materials
Proximity to Service Suppliers
Highway Accessibility
Railroad Service
Accessibility to Major Airport
Local Airport
Electricity Cost
Electricity Reliability
Natural Gas Cost
Natural Gas Reliability
Unemployment Insurance Costs
Workers Compensation Rates
Local Taxes
State Taxes
Availability of Credit
Cost of Credit
Environmental Regulations

183.
Of the business factors from the previous questions, what is the #2 Weakness of your community?
Availability of Skilled Labor
Availability of Unskilled Labor
Worker Stability
Worker Productivity
Wage Rates
Employee Health Care Costs
Union Profile
Technical Training Programs
Availability of Land
Cost of Land
Availability of Buildings
Cost of Buildings
Proximity to Major Markets
Proximity to Raw Materials
Proximity to Service Suppliers
Highway Accessibility
Railroad Service
Accessibility to Major Airport
Local Airport
Electricity Cost
Electricity Reliability
Natural Gas Cost
Natural Gas Reliability
Unemployment Insurance Costs
Workers Compensation Rates
Local Taxes
State Taxes
Availability of Credit
Cost of Credit
Environmental Regulations

184.
Of the business factors from the previous questions, what is the #3 Weakness of your community?
Availability of Skilled Labor
Availability of Unskilled Labor
Worker Stability
Worker Productivity
Wage Rates
Employee Health Care Costs
Union Profile
Technical Training Programs
Availability of Land
Cost of Land
Availability of Buildings
Cost of Buildings
Proximity to Major Markets
Proximity to Raw Materials
Proximity to Service Suppliers
Highway Accessibility
Railroad Service
Accessibility to Major Airport
Local Airport
Electricity Cost
Electricity Reliability
Natural Gas Cost
Natural Gas Reliability
Unemployment Insurance Costs
Workers Compensation Rates
Local Taxes
State Taxes
Availability of Credit
Cost of Credit
Environmental Regulations
Based on the following community services, please rate the desirability of this location as a place for your company to do business.
 
Excellent
Above average
Average
Below average
Poor
Don't know
185.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Street maintenance
186.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Snow removal
187.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Drainage
188.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Water
189.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Sewer
190.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Solid waste disposal
191.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Law enforcement
192.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Fire protection
193.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Emergency medical services
194.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Health care facilities
195.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Zoning and permitting
196.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Code enforcement
197.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Financial institutions
198.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Chamber of Commerce
199.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Economic Development Authority
200.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Public elementary and secondary schools (K-12)
201.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Community education
202.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Higher education within a reasonable drive
203.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Public library
204.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Child care
205.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Religious choices
206.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Cultural opportunities
207.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Recreational opportunities
208.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Housing costs
209.
Rate the desirability of this location as a place for your company to do business in regards to the following community service: Housing availability
Do the following community features have a very positive impact, positive impact, no impact, negative impact, or very negative impact on your business?
210.
Rate the following community feature in regards to impact on your business: Natural environment
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

211.
Rate the following community feature in regards to impact on your business: Historic building (barns, downtowns, etc.)
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

212.
Rate the following community feature in regards to impact on your business: Farm landscapes
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

213.
Rate the following community feature in regards to impact on your business: Distance from large metro areas
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

214.
Rate the following community feature in regards to impact on your business: Small town atmosphere
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

215.
Rate the following community feature in regards to impact on your business: Community diversity
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

216.
Rate the following community feature in regards to impact on your business: Freeway access
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

217.
Rate the following community feature in regards to impact on your business: Fishing
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

218.
Rate the following community feature in regards to impact on your business: Hunting
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

219.
Rate the following community feature in regards to impact on your business: Seasonal tourism
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

220.
Rate the following community feature in regards to impact on your business: Museums/historic sites
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

221.
Rate the following community feature in regards to impact on your business: Activities for children and teens
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

222.
Rate the following community feature in regards to impact on your business: Festivals or events
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

223.
Rate the following community feature in regards to impact on your business: Arts and cultural events
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

224.
Rate the following community feature in regards to impact on your business: Lodging facilities
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

225.
Rate the following community feature in regards to impact on your business: Manufacturing/Industry
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

226.
Rate the following community feature in regards to impact on your business: Meeting facilities
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

227.
Rate the following community feature in regards to impact on your business: Eating establishments
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

228.
Rate the following community feature in regards to impact on your business: Shopping
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

229.
Rate the following community feature in regards to impact on your business: Agriculture
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

230.
Rate the following community feature in regards to impact on your business: Renewable Energy
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

231.
Rate the following community feature in regards to impact on your business: Other
Very positive impact
Positive impact
No impact
Negative impact
Very negative impact

232.
Which of the features listed in the previous questions do you feel should be the focus of a marketing image for this community? First Choice:
Natural Environment
Historical Buildings
Farm Landscapes
Distance from large Metro Areas
Small Town Atmosphere
Community Diversity
Freeway Access
Fishing
Hunting
Seasonal Tourism
Museums/Historical Sites
Activities for Children and Teens
Festivals or Events
Arts or Cultural Events
Lodging Facilities
Meeting Facilities
Eating Establishments

233.
Which of the features listed in the previous questions do you feel should be the focus of a marketing image for this community? Second Choice:
Natural Environment
Historic Buildings
Farm Landscapes
Distance from Large Metro Areas
Small Town Atmosphere
Community Diversity
Freeway Access
Fishing Hunting
Seasonal Tourism
Museums/Historical Sites
Activities for Children and Teens
Festivals or Events
Arts or Cultural Events
Lodging facilities
Meeting Facilities
Eating Establishments

234.
Which of the features listed in the previous questions do you feel should be the focus of a marketing image for this community? Third Choice:
Natural Environment
Historic Buildings
Farm Landscapes
Distance from Large Metro Areas
Small Town Atmosphere
Community Diversity
Freeway Access
Fishing
Hunting
Seasonal Tourism
Museums/Historical Sites
Activities for Children and Teens
Festivals or Events
Arts or Cultural Events
Lodging Facilities
Meeting Facilities
Eating Establishments

235.
Do you think promoting the area to visitors is in the best interests of your business?
Yes
No

236.
Do you believe renewable energy initiatives can provide significant potential for improving the economic climate for Swift County? Please describe whether it will have a positive or negative impact.
Please rate the following factors about retail in this community.
237.
Please rate the following retail factor in this community: Exterior atmosphere of the area (e.g. front entrances, rear entrances, landscaping, street trees, store fronts, sidewalks, cleanliness, signage)
Excellent
Above average
Average
Below average
Poor

238.
Please rate the following retail factor in this community: Parking situation (e.g. number of spaces, location)
Excellent
Above average
Average
Below average
Poor

239.
Please rate the following retail factor in this community: Feeling of safety (e.g. lighting, security)
Excellent
Above average
Average
Below average
Poor

240.
Please rate the following retail factor in this community: Variety of businesses
Excellent
Above average
Average
Below average
Poor

241.
Please rate the following retail factor in this community: Special events or promotions in the shopping area
Excellent
Above average
Average
Below average
Poor

242.
Please rate the following retail factor in this community: Merchandising by retailers
Excellent
Above average
Average
Below average
Poor

243.
Please rate the following retail factor in this community: Prices
Excellent
Above average
Average
Below average
Poor

244.
Please rate the following retail factor in this community: Advertising
Excellent
Above average
Average
Below average
Poor

245.
Please rate the following retail factor in this community: Group advertising
Excellent
Above average
Average
Below average
Poor

246.
Please rate the following retail factor in this community: Evening hours
Excellent
Above average
Average
Below average
Poor

247.
Please rate the following retail factor in this community: Weekend hours
Excellent
Above average
Average
Below average
Poor

248.
Please rate the following retail factor in this community: Coordinated store hours
Excellent
Above average
Average
Below average
Poor

249.
Please rate the following retail factor in this community: Quality of merchandise handled by merchants
Excellent
Above average
Average
Below average
Poor

250.
Please rate the following retail factor in this community: Customer service
Excellent
Above average
Average
Below average
Poor

251.
Please rate the following retail factor in this community: Variety of places to eat
Excellent
Above average
Average
Below average
Poor

252.
Please rate the following retail factor in this community: Knowledge and friendliness of local personnel
Excellent
Above average
Average
Below average
Poor

253.
Please rate the following retail factor in this community: Technology infrastructure
Excellent
Above average
Average
Below average
Poor

254.
Please rate the following retail factor in this community: Public restrooms
Excellent
Above average
Average
Below average
Poor

255.
Please rate the following retail factor in this community: Traffic flow / signage
Excellent
Above average
Average
Below average
Poor

256.
Please rate the following retail factor in this community: Other (Specify)
Excellent
Above average
Average
Below Average
Poor

257.
Which retail factors from the previous questions are the most important to be improved? First Choice:
Exterior Atmosphere of the Area
Parking Situation
Feeling of Safety
Variety of Businesses
Special Events or Promotions in the Shopping Area
Merchandising by Retailers
Prices
Advertising
Group Advertising
Evening Hours
Weekend Hours
Coordinated Store Hours
Quality of Merchandise Handled by Merchants
Customer Service
Variety of Places to Eat
Knowledge and Friendliness of Local Personnel
Technology Infrastructure
Public Restrooms
Traffic Flow/Signage

258.
Which retail factors from the previous questions are the most important to be improved? Second Choice:
Exterior Atmosphere of the Area
Parking Situation
Feeling of Safety
Variety of Businesses
Special Events or Promotions in the Shopping Area
Merchandising by Retailers
Prices
Advertising
Group Advertising
Evening hours
Weekend Hours
Coordinated Store Hours
Quality of Merchandise Handled by Merchants
Customer Service
Variety of Places to Eat
Knowledge and Friendliness of Local Personnel
Technology Infrastructure
Public Restrooms
Traffic Flow/Signage

259.
Which retail factors from the previous questions are the most important to be improved? Third Choice:
Exterior Atmosphere
Parking Situation
Feeling of Safety
Variety of Businesses
Special Events or Promotions in the Shopping Area
Merchandising by Retailers
Prices
Advertising
Group Advertising
Evening Hours
Weekend hours
Coordinated Store Hours
Quality of Merchandise Handled by Merchants
Customer Service
Variety of Places to Eat
Knowledge and Friendliness of Local Personnel
Technology Infrastructure
Public Restrooms
Traffic Flow/Signage

260.
Considering all the factors above, how would you rate the overall atmosphere in your local shopping area?
Excellent
Above average
Average
Below average
Poor

Section 8 - Telecommunications

261.
Which type of Internet service does your business use?
(Select all that apply.)
None
Dial-up
Cable
DSL telephone
T-1 lines
Fiber
Powerline
WiMAX
WiFi
Satellite
Don't know

262.
Are you satisfied with your current Internet service?
Yes
No

263.
If no, which type of Internet service would be your first choice?
(Select all that apply.)
Cable
DSL telephone
T-1 lines
Fiber
Powerline
WiMAX
WiFi
Satellite
Don't know

264.
Are you currently using the internet for any of the following business activities/promotions? (Choose all that apply)
(Select all that apply.)
Employee Training
Financial Management (Online Banking)
Communication (Webinars, Skype, Email Marketing)
Company Website (Your Own Domain, MySpace, Facebook, Twitter)
E-commerce (Selling to Customers/Buying from Vendors, Ebay, Craigslist)
Digital Directory (Google Maps, Yahoo Maps, GPS)
Advertising (Pay Per Click, Banner Ads)
Marketing & Communications (Email Marketing, Customer Surveys)
Remote Access to Business
Don't know

265.
Are you interested in learning about using the internet for business activities/promotions? (Choose all that apply)
(Select all that apply.)
Employee Training
Financial Management (Online Banking)
Communication (Webinars, Skype, Email Marketing)
Company Website (Your Own Domain, MySpace, Facebook, Twitter)
E-commerce (Selling to Customers/Buying from Vendors, Ebay, Craigslist)
Digital Directory (Google Maps, Yahoo Maps, GPS)
Advertising (Pay Per Click, Banner Ads)
Marketing & Communications (Email Marketing, Customer Surveys)
Remote Access to Business

266.
Is cell phone reception or "dead" areas an issue for you?
Yes
No

Section 9 - Energy

267.
Is the building you operate in older than 15 years and without energy upgrades?
Yes
No

268.
Have you conducted a formal analysis of energy use at your building?
Yes
No

269.
Are you concerned about your energy bills?
Yes
No

270.
What is your biggest concern as it relates to energy costs at your business?

271.
Are you interested in hearing about funding for energy efficiency upgrades?
Yes
No

Section 10 - Technical Assistance

272.
During the past three years, have you used any local, regional, state or federal programs to help your business? For example, Chamber of Commerce, local Economic Development Authority (EDA), Small Business Administration (SBA), USDA Rural Development, Workforce Center, Department of Employment and Economic Development (DEED), local Housing and Redevelopment Authority (HRA), Small Business Development Center (SBDC), initiative foundation, etc.)
Yes
No

273.
If yes, which ones did you use?

274.
Would you recommend these programs to other businesses? (Please identify program and explain why.)

275.
While our local Business Retention and Expansion Task Force cannot promise to solve problems you have with local, regional, state or federal programs, we are willing to look into them. Would you like our Task Force or a local economic developer to assist you in any way with these programs?
Yes
No

276.
If yes, what do you suggest?

277.
Would you like information concerning any of the following subjects?
(Hold down the CTRL key and select all that apply.)

278.
If you are a manufacturer, would you like information concerning any of the following subjects?
(Hold down the CTRL key and select all that apply.)

279.
Do you have any specific questions or special needs on any of the topics listed above, or about any other technical assistance topics not listed above? (Describe program and needs.)

280.
What is your overall opinion of your community as a place to conduct business?
Excellent
Above average
Average
Below average
Poor

281.
What is your overall opinion of your community (i.e. where your business is located) as a place to live?
Excellent
Above average
Average
Below average
Poor

282.
We have covered many issues. Please help us set some priorities on how we can help your business or what we should work on to help all of our existing businesses grow and expand. Please give your additional comments.

283.
If we find an issue in your survey response in which a certain individual or individuals may be able to respond to your concern in a beneficial way, do you authorize us to release your survey information to them?
Yes (your contact information will be shared with the resource person to aid them in understanding your company and the concern.)
No (We will provide you information about the resources available to assist you, and you will make the first contact with the resource. The resource will not have access to your survey.)

284.
Please sign here to authorize release of your survey information to the appropriate, selected resources:

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